Privacy Policy

Home Build Flow("we," "our," or "us"), operated by Spectrum X, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at homebuildflow.ai and use our construction management platform.

By accessing or using Home Build Flow, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not access or use our services.

1. Information We Collect

Personal Information You Provide

When you register for an account, contact us, or use our services, we may collect:

• Name, email address, phone number, and company name
• Billing information and payment details
• Job title and role within your construction organization
• Communication preferences and correspondence with our team
• Profile information you add to your Home Build Flow account

Project and Business Data

When you use our platform to manage construction projects, we store the data you input, including:

• Project names, timelines, schedules, and milestone data
• Task assignments, progress updates, and notes
• Subcontractor information and coordination data
• Process templates, workflow configurations, and custom settings
• Files, documents, and images uploaded to the platform

Automatically Collected Information

When you access our website or platform, we automatically collect:

• Device information (browser type, operating system, device type)
• IP address and approximate geographic location
• Pages visited, features used, and time spent on the platform
• Referring URLs and search terms used to find our site
• Log data and usage analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Home Build Flow platform
• Process your subscription and manage your account
• Send transactional communications (account confirmations, billing notices, technical alerts)
• Provide customer support and respond to your inquiries
• Send product updates, feature announcements, and relevant educational content (with your consent)
• Analyze usage patterns to improve our product and user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following limited circumstances:

• Service Providers: We share data with third-party service providers who assist in operating our platform (hosting, payment processing, email delivery, analytics). These providers are contractually obligated to protect your data and use it only for the services they provide to us.
• Within Your Organization: Project data is shared among team members and subcontractors within your Home Build Flow workspace according to the role-based access controls you configure.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your data:

• All data in transit is encrypted using TLS 1.3
• Data at rest is encrypted using AES-256 encryption
• Role-based access controls ensure team members only access data relevant to their role
• Regular security audits and vulnerability assessments are performed
• Comprehensive backup procedures protect against data loss
• Our infrastructure is hosted on enterprise-grade cloud providers with SOC 2 compliance

While we implement robust safeguards, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using current best practices.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for the platform to function (authentication, session management, security). These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website and platform so we can improve the experience. We use Google Analytics for this purpose.
• Preference Cookies: Remember your settings and preferences for a personalized experience.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the platform.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you cancel your subscription, we retain your data for a reasonable period to allow for reactivation, after which it is securely deleted. Specific retention periods:

• Account data: retained for the duration of your subscription plus 90 days
• Project data: retained for the duration of your subscription plus 30 days for export
• Analytics data: aggregated and anonymized after 26 months
• Communication records: retained for 3 years for compliance purposes

You may request earlier deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing of your data for certain purposes, including direct marketing.
• Restriction: Request restricted processing of your data under certain circumstances.
• Withdraw Consent: Where processing is based on consent, withdraw that consent at any time.

To exercise any of these rights, contact us at hello@homebuildflow.ai. We will respond to your request within 30 days.

8. GDPR Compliance

For users in the European Economic Area (EEA) and the United Kingdom, we process personal data under the following legal bases:

• Contract Performance: Processing necessary to provide our services under your subscription agreement.
• Legitimate Interests: Processing necessary for our legitimate business interests (product improvement, security, fraud prevention), balanced against your rights.
• Consent: Processing based on your explicit consent (marketing communications).
• Legal Obligation: Processing necessary to comply with applicable laws and regulations.

Data transfers outside the EEA are protected by appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

You have the right to lodge a complaint with your local data protection authority if you believe your data is being processed unlawfully.

9. Children's Privacy

Home Build Flow is a business-to-business platform designed for construction professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. For significant changes, we will provide additional notice through the platform or via email.

Your continued use of Home Build Flow after any changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, your data, or wish to exercise your rights, please contact us:

• Home Build Flow
• Email: hello@homebuildflow.ai
• Website: homebuildflow.ai

For related policies, see our Terms of Service or contact our team.